Gen Buy: How Tweens, Teens and Twenty-Somethings Are Revolutionizing Retail

ISBN-13: 9780470400913 / Angielski / Twarda / 2009 / 272 str.

Kit Yarrow; Jayne O'Donnell

Opis

Discover the forces driving the decisions of today's most sought after consumers According to recent statistics, members of Generation Y shop 25 percent to 40 percent more than the average consumer. In Gen BuY, Yarrow and O'Donnell argue that these voracious and fearless consumers have revolutionized the way Americans shop by turning traditional sales and marketing strategies upside down. Based on solid research, the book offers an in-depth look at what motivates these young people to buy certain products and reject others. The authors reveal what makes these consumers tic-how they define power, why they loath manipulation, and why they rely on technology-and show marketers how they can tap into the buying power of this burgeoning group of consumers.

• Shows what it takes to successfully woe and win young consumers with purchasing power
• Filled with surprising insights into the psyche of Gen Y buyers
• Written by an expert in consumer research and a well-connected media consumer author

Gen Buy is a must-have resource for marketers, advertisers, retailers, and manufacturers who want to understand the new generation of consumers.

Recenzje

Yarrow, consumer psychologist, and O Donnell, USA Today reporter, explore the buying habits and influence of Generation Y those born between 1978 and 2000 arguing that this cohort has become the nation s tastemaker and is revolutionizing how companies do business and how marketers reach their audience. Thanks to extensive research, including one–on–one interviews, focus groups and a national online survey, the authors offer an astute look at the motivations and influence of these powerful consumers. They show how societal shifts contributed to a generation that s strongly connected to shopping; they also present Gen Y s unique often gendered buying behaviors and the psychological motivations guiding its purchasing. Of particular interest is the chapter on what savvy marketers are doing to harness this group s incredible buying power. The authors also include insightful commentary from Gen–Yers themselves who underscore how different their generation is from previous ones. This enlightening book is a must–read for all who hope to keep their companies relevant and viable. (Sept.) ( PublishersWeekly.com, May 2009)

Spis treści

Introduction.

1: Gen Y Is from Mercury.

2: They Shop Like They re from a Different Planet Than Their Parents , Too.

3: The Whys Behind the Buys.

4: The Lives, Minds, and Hearts of Today s Tweens, Teens, and Twenty–Somethings.

5: Sex, Love, and Shopping.

6: Influence: The Force That Is Gen Y.

7: What Works with Gen Y.

8: Adapting to Gen Y s Shopping Preferences and Power: Views from Our Experts.

Notes.

Acknowledgments.

About the Authors.

Index.

O autorze

Kit Yarrow, Ph.d., is an award–winning consumer research scholar and a professor of both marketing and psychology at Golden Gate University, where she chairs the Psychology Department. She speaks and consults regularly in the U.S. and in Europe, applying psychology to shopping, business, and society.

Jayne O′Donnell is a retail and automotive reporter for USA Today, where she has worked since 1993 and won several journalism and public service awards. A former columnist for Woman′s Day, Jayne has written for publications including Good Housekeeping, Cosmo Girl!, and Parents.

Blurb

Praise for Gen BuY

"Technology, research, and psychographics combine to give us an excellent primer on the honesty and transparency needed to motivate and reach the Millennials. Yarrow and O′Donnell merge two streams of thinking to effectively build the case that Gen Yers are savvy to every tactic in the marketing equation. To bring them into our customer base, we must respect them every step of the way."
Peter Stringham, chairman and CEO, Young & Rubicam Brands

"Thanks to extensive research, including one–on–one interviews, focus groups, and a national online survey, the authors offer an astute look at the motivations and influence of these powerful consumers. This enlightening book is a must–read for all who hope to keep their companies relevant and viable."
Publishers Weekly

"Compelling and important reading, especially in today′s economy. The headlines tell you the numbers. This book tells you how to make them better."
Ben Stein, economist, actor, and New York Times columnist

"This book is a must–read for anyone who wants to appeal to the most powerful consumers of all time. Yarrow and O′Donnell capture the essence of a generation that, fortunately for retailers, really loves to shop!"
Tracy Mullin, president and CEO, National Retail Federation

"Gen BuY unlocks the secrets of learning about and understanding the youth of America and their purchasing patterns. It′s time well spent."
Keith Crain, chairman, Crain Communications