Fee-Based Services in Library and Information Centres: (Formerly Entitled 'Making a Charge for Library and Information Services', Aslib, 1994) » książka
1. Why charge 2. Getting started 3. Market research 4. Initial planning 5. Procedures, documentation and control 6. Marketing and promotion 7. Conclusions 8. Case studies 8.1 CMS Cameron McKenna (Solicitors) 8.2 Institute of Advanced Legal Studies, Universtiy of London 8.3 MONINFO, Monash University Library, Victoria, Australia 8.4 Business Research and Information Service (BRIS) 9. References and further reading Appendix; List of organisations