Facilities Management Models, Methods and Tools: Research Results for Practice

ISBN-13: 9781032092386 / Angielski / Miękka / 2021 / 356 str.

Per Anker Jensen

Opis

This book presents research tested models, methods and tools that can make the work of the Facilities Manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice.

Spis treści

INTRODUCTIONPART A: GUIDE TO FM TOOLSA.I Strategy Development1. Scenarios for FM in the future 2. Adaptation between FM product and process 3. Strategies for sustainable FM 4. Drivers for service innovation A.II Organisational Design5. Organisation of FM in relation to core business 6. Collaboration with external providers 7. Capacity building in FM organisations 8. Establishing property centres A.III Space Planning9. Typology for office workplaces 10. Value-based space optimisation 11. How to share space 12. Creativity and facilities A.IV Building Project13. User friendly building 14. Climate change and buildings 15. Sustainability of renovation projects 16. Maturity model for strategic partnerships 17. From FM to building A.V Optimisation18. FM as creater of added value 19. Collaboration on value creation in FM innovation 20. Person profiles as a basis for service innovation 21. Energy effective FM 22. How IT gives added value for FM PART B: MODELS, METHODS AND TOOLSB.I Facilities that support users and activities1. Typology for office workplaces – Juriaan van MeelCreativity and facilities - Birgitte HoffmannUser-friendly building – Aneta Fronczek-MunterValue-based space optimisation – Mette Tinsfeldt How to share space – Rikke Brinkø BergB.II Sustainability from goal to actionStrategies for sustainable FM – Susanne Balslev NielsenCapacity building in FM organisations – Kirsten Ramskov GalambaClimate change and buildings – Rimante CoxESCO as method for learning in FM organisations – Jesper Ole JensenSustainability in building renovation projects - Per Anker JensenEnergy efficient FM – Christian StenqvistImproving the environmental performance of buildings – Esmir MaslesaB.III Innovation and partnershipsInnovation system for the FM sector – Per Anker JensenICT in the FM supply chain – Ada ScupolaDrivers for service innovation – Giulia NardelliManagement of innovation in FM – Giulia NardelliCollaboration on value-creation in FM innovation – Giulia NardelliPerson profiles as a basis for service innovation – Anne Vorre HansenPublic-Private Partnerships and FM – Kristian KristiansenCollaboration with external providers – Kresten StorgaardMaturity model for strategic partnerships – Jakob Brinkø BergB.IV Transfer of knowledge from FM to building projectsFrom FM to building – Per Anker JensenOperational oriented building process – Poul Henrik DueCommunities of practice as learning tool - Torben DamgaardIntegrating operational knowledge in design - Helle Lohmann RasmussenB.V FM and added valueFM Value Map – Per Anker JensenAdaptation between FM product and process – Akarapong KatchamartValue adding management – Per Anker JensenHow IT gives added value to FM – Poul EbbesenFM as creator of added value – Per Anker JensenB.VI FM as sector and disciplineFM as an industrial sector – Per Anker JensenDevelopment of the integrated FM function – Per Anker JensenOrganisation of FM in relation to core business – Per Anker JensenThe strategic FM organisation in housing associations – Per Anker JensenEstablishing of property centres – Susanne Balslev NielsenKnowledge map for FM – Per Anker JensenScenarios for FM in the future – Per Anker Jensen

O autorze

Per Anker Jensen is professor in Facilities Management and head of the externally funded Centre for Facilities Management – Realdania Research at the Technical University of Denmark since 2008. He holds the degrees of MSc in civil engineering and a PhD and MBA. Besides research and teaching, he has 20 years of experience from practice as consultant, project manager and facilities manager.