Everyone Is a Jerk to Someone, Every Day: Painless Ways to Improve Communication with Individuals and Teams

ISBN-13: 9780692674574 / Angielski / Miękka / 2016 / 132 str.

Rebecca M. Rhodes

Opis

Who sounds most like a jerk to you?
 Someone who hangs up before you are done talking. Someone who stares out the window when you are speaking. Someone who won't let you forget your past mistakes. Someone who justifies everything in response to your question. Usually, we judge ourselves by our intentions and others by their actions, which can often lead us to one thought-"Jerk " Instead of jumping to conclusions based on behavior, the key to good communication is being able to recognize that we're each seeing things differently. In Everyone Is a Jerk to Someone, Every Day, communication expert Rebecca Rhodes uses the Time Communication Model to explain how perceptions often lead to misunderstandings that could be easily avoided. Learn how to identify four major Windows of Perception-the Producer, the Imaginist, the Teamist, and the Analyst-and improve your ability to relate with each. Rhodes' personal stories and practical advice, based on thirty years of coaching experience, will help you better understand your own communication style as well as those of your friends, family, and co-workers.