ISBN-13: 9786200570321 / Angielski
ISBN-13: 9786200570321 / Angielski
Ensuring quality of Testing Laboratory services plays an important role in the field of service sector,As many decisions regarding Clinical sector, Engineering sector and Environment are to be taken using test results from Testing Laboratories. Acknowledging the revolution occurred by Six Sigma (SS) concept in corporate world, Service sector i.e Testing Laboratories can also be benefited by the application of the same. Established Quality Indicators and Model will prove as guidelines to the management of Testing Laboratories.