Evaluating Health and Social Care

ISBN-13: 9780333591864 / Angielski / Miękka / 1993 / 189 str.

Colin Palfrey;Ceri Phillips;Paul Thomas

Opis

Based on sound theoretical models, which explore the main criteria available for evaluating social care and health services, this book explains why the various criteria are used, identifies the problems inherent in using them, and offers specific guidance on how to use each of the criteria.

Spis treści

List of Figures.- Preface.- What is Evaluation? Evaluation Research.- Design and Methods.- Evaluating Effectiveness.- Evaluating Efficiency.- Evaluating Organisational Structures and Processes.- Consumers' Opinions and Service Evaluation.- Evaluating Equality, Equity and Accessibility.- Summing Up.- Index.