Essentials of Communication Skill and Skill Enhancement: A Primer for Students and Professionals

ISBN-13: 9780367534288 / Angielski / Miękka / 2021 / 164 str.

John O. Greene

Opis

For those who wish to learn or teach the tools of skillful communication, this book provides concrete insight into what makes a person a successful communicator and guides readers in ways to improve their own communication skills and those of others.

Spis treści

1. The Communication Skills Paradox 

2. Some Names for Things You Already “Know” 

3. The Nature of Communication Skill and Communication Competence 

4. Assessment of Communication Skills and Related Constructs 

5. The Course of Communication-Skill Acquisition 

6. Designing Communication-Skill Training Programs 

7. Understanding Communication Performance Deficits: The Role of Ability and Motivation 

8. A Second Look at Communication Performance Deficits: The Role of Behavioral Production Processes 

9. Yet Another Look at Communication Performance Deficits: The Role of Affect and Arousal 

10. The "Transfer Problem" (and Why Communication Skills Training May Not "Take") 

11. Communication Skills and Human Connection in Evolving Contexts