ISBN-13: 9781349522712 / Angielski / Miękka / 2005 / 240 str.
ISBN-13: 9781349522712 / Angielski / Miękka / 2005 / 240 str.
The authors contend that current knowledge management efforts in organizations need to be re-focused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge management, knowledge markets, and knowledge management systems, among others. The authors take a pragmatic approach to knowledge management and present the material in a jargon free and accessible way.