ISBN-13: 9781494495305 / Angielski / Miękka / 2013 / 276 str.
The work world is full of bullies who criticize, blame, intimidate, and humiliate others. In a study of U.S. workers, 41% reported experiencing psychological aggression at work in the last year. Bullying costs big dollars in turnover, sick claims, lost productivity, and lawsuits. In Energy Suckers, Barbara Bartlein gives you the tools to address workplace bullying in your organizations. She shows you how to take charge with: - The seven types of bullies and how you can handle them. - How you can defuse and prevent bullying from happening. - What you can do to protect yourself from becoming a target. The People Pro shows you how to create a workplace culture of high morale and productivity.