ISBN-13: 9781535048545 / Angielski / Miękka / 2016 / 242 str.
You can exceed your employee engagement goals, but only if you aim at the right target. Traditional strategies ignored the research because they didn't know how to change the root cause of engagement. Their decision costs US businesses $11 billion annually in turnover costs. Add the cost of lower productivity and the impact intensifies. The reason traditional employee engagement strategies ignored the research that showed the root cause of engagement was because they did not have a broad enough basis of understanding of human behavior, motivation, and psychology. Dr. Joy has studied what makes humans thrive for over two decades through a lens of how to help individuals thrive more using practical techniques. The Smart Way program she developed is the perfect solution for addressing the root cause of disengaged employees.