Introduction 1Part 1: There's a New Kind of Intelligence in Town 5Chapter 1: Feeling Smart 7Chapter 2: Assessing Your Emotional Intelligence 21Chapter 3: Finding Happiness 31Part 2: The Essentials of Emotional Intelligence 41Chapter 4: Investigating the Science Behind Emotional Intelligence 43Chapter 5: Becoming More Aware of Your Emotions 61Chapter 6: Managing Your Emotions 81Chapter 7: Understanding Empathy 99Chapter 8: Managing Other People's Emotions 115Part 3: Taking Emotional Intelligence to Work 131Chapter 9: Dealing with Difficult Workplace Situations 133Chapter 10: Succeeding Through Emotional Intelligence 149Chapter 11: Becoming an Emotionally Intelligent Leader 173Chapter 12: Creating an Emotionally Intelligent Workplace 191Chapter 13: Getting Through College with Emotional Intelligence 217Part 4: Using Emotional Intelligence at Home 235Chapter 14: Creating Emotionally Intelligent Relationships 237Chapter 15: Parenting with Emotional Intelligence 257Chapter 16: Raising an Emotionally Intelligent Child 275Part 5: The Part of Tens 297Chapter 17: Ten Ways to Improve Your Emotional Intelligence 299Chapter 18: Ten Ways to Help Difficult People with Their Emotional Intelligence 311Chapter 19: Ten Ways to Make the World a More Emotionally Intelligent Place 321Index 329
Steven J. Stein, PhD, is a clinical psychologist and the founder and executive chair of MHS, a leading international behavior analytics company. He is the author of the first edition of Emotional Intelligence For Dummies and coauthor of The EQ Edge: Emotional Intelligence and Your Success.