Effectiveness, Quality and Efficiency: A Management Oriented Approach

ISBN-13: 9780792398127 / Angielski / Twarda / 1996 / 122 str.

Ephraim F. Sudit

Opis

Effectiveness, Quality and Efficiency: A Management Oriented Approach is designed for an audience of management practitioners, scholars, and students. The integrative approach developed in this book contains new ideas regarding quality and efficiency-based effective management. These ideas lend themselves to managerial applications. Among management practitioners, the book may be of particular interest to managers with broad strategic orientations in the fields of production management, quality management, marketing, and management of human resources. Effectiveness, Quality and Efficiency: A Management Oriented Approach may also be used as a supplementary text to or part of the readings in basic and advanced courses in strategic management, production management, and quality management.

Spis treści

Preface. 1. Effectiveness, Quality and Efficiency: The Need for an Integrated Framework. 2. Conventional Efficiency Concepts and Their Managerial Limitations. 3. Managing Quality by Bundling Product And Service Characteristics. 4. Concepts of Effectiveness and Orientation Toward Constituencies. 5. Uncertainty, Flexible Production, Productivity, and Effectiveness. 6. Effective Management of Human Resources. 7. Effectiveness, Justice and Ethics. 8. Strategic Planning for Efficiency, Quality, and Effectiveness. References. Subject Index.