Effective Leadership Practices in Cross-Cultural Conflict Resolution

ISBN-13: 9783639053159 / Angielski / Miękka / 2008 / 160 str.

Theo Bosma

Opis

Today the global economy is changing the fundamental nature of governments, businesses, organizations and populations. In short, we are no longer constrained by national boundaries, but have all be­come part of an interdependent international network. One of the key changes this has triggered is the need to communicate effectively in different situations with people from different cultures and languages. It is now recognized that linguistic and cultural knowledge are two of the most vital areas of knowledge that organizations must come to acquire if they are to integrate, progress and succeed in the market­place. Conflict is unavoidable. Effective cross cultural communication is critical if an organization wants to move successfully through conflict that they encounter doing global business. Because of this change, it is important to understand what communication skills leaders must have. The two factors that this study explores are the key cultural factors affecting effective communication and the key communication issues in conflict resolution.

O autorze

Bosma, Theo Dr. Theo Bosma has over 25 years of IT experience with a background in international business development, sales, business consulting, and large IT project management in many countries. As a recognized thought leader, he has been invited to numerous speaking opportunities and guest lectures at renowned universities in Europe, Asia and the USA.