Effective Communication in Clinical Handover: From Research to Practice

ISBN-13: 9783110378863 / Angielski / Miękka / 2016 / 367 str.

Oswald Sonntag;Mario Plebani;Phillip Della

Opis

This book gives valuable insights into the features of effective and ineffective clinical handovers in a variety of common hospital context. It provides practical, accessible and relevant protocols and checklists for dealing with a range of handover contexts.

Recenzje

"This work reflects an evidence-based, theoretically rooted model with robust, flexible approaches to the wide range of handovers (handoffs) that comprise almost all care, applicable to settings well beyond their Australian base, and certainly applicable throughout the US care systems. The authors have created what likely will become the new "gold standard" in healthcare communication standards: a new and tightly woven systems safety net that will, if implemented, significantly reduce the occurrence of errors resulting from cumulative communication failures. It should be required reading for all healthcare leaders, chief medical and nursing officers, and those involved in patient safety and patient perception of care." H. Esterbrook Longmaid III, MD, FACRPresident of the Medical StaffBeth Israel Deaconess-Milton HospitalMilton, MA USA

O autorze

Suzanne Eggins, University of Technology Sydney. Diana Slade, University of Technology Sydney. Fiona Geddes, Curtin University Perth.