Effective Communication: A Guide for the People Professions

ISBN-13: 9781352002225 / Angielski / Miękka / 2018 / 290 str.

Neil Thompson

Opis

This practice-oriented guide gives a concise overview of the theoretical and practical complexities of communication and language. Updated with new activities, features and a reader-friendly part structure, it addresses the importance of communication to inter-professional, culturally-sensitive and anti-discriminatory practice.

Spis treści

Introduction Part I: THEORY Understanding Communication Understanding Language The Written Word Speech and Conversation Context and Meaning Part II: PRACTICE Interpersonal Encounters Communicating with Children and Young People Working with Groups Communication Difficulties Putting it in Writing Managing Communication Conclusion

O autorze

Professor Neil Thompson is a highly respected writer and developer of online learning resources, with over 39 years' experience in the people professions. He has held full or honorary professorships at four UK universities. He also runs the Avenue Professional Development Programme, an online learning community and tutorial group for people professionals.

Blurb

Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically.

Divided into two parts, the book focuses first on theoretical insights to provide a firm basis of understanding and then on practice issues. Written in Neil Thompson’s characteristically clear and accessible style, this important book provides an essential foundation for making sure that we are communicating with one another as effectively as possible.