ISBN-13: 9780988909007 / Angielski / Miękka / 2013 / 108 str.
Our professional and personal success depends upon our being assertive. We must stand up and speak out for ourselves. If we are passive, we will never achieve our goals and the success we desire. If we are aggressive, we will damage our professional and personal relationships. This book provides a new perspective on assertiveness. You will discover the costs of being passive, the costs of being aggressive, the benefits of being assertive, and how to find the delicate balance of assertiveness.