Diversity and Inclusion in Quality Patient Care: Your Story/Our Story - A Case-Based Compendium

ISBN-13: 9783319927619 / Angielski / Miękka / 2018 / 496 str.

Marcus L. Martin; Sheryl Heron; Lisa Moreno-Walton

Opis

This new edition focuses on bias in health care and provides a variety of case examples related to the timely topics of unconscious bias and microaggressions encountered by patients, students, attending and resident physicians, nurses, staff, and advanced practice providers in various healthcare settings.

Spis treści

Part I. Bias in Health Care

Chapter 1. Introduction
Chapter 2. The Inconvenient Truth About Unconscious Bias in the Health Professions
Chapter 3. Microaggressions
Chapter 4. Gender Bias– An Undesirable Challenge in Health Professions and Health Care
Chapter 5. Impact of Bias on Global Health Care
Chapter 6. Cultural Competence and the Deaf Patient
Chapter 7. Transgender
Chapter 8. Unconscious Bias in Action

Part II. Patient Cases

Chapter 9. African-American Patient
Chapter 10. African-American Patient: Bias in Women’s Health  
Chapter 11. Asian Patient
Chapter 12. Native-American Patient
Chapter 13. LGB Patient and Mental Health
Chapter 14. Transgender Patient and Mental Health
Chapter 15. Transgender Patient and Registration
Chapter 16. The Rastafarian Patient
Chapter 17. Rastafarianism and Western Medicine
Chapter 18. Elderly Female Appalachian Patient
Chapter 19. Low-Income White Male Appalachian Patient
Chapter 20. Rural Patient Experiencing Intimate Partner Violence
Chapter 21. The Homeless Patient
Chapter 22. Low-Income Patient
Chapter 23. Deaf Patient
Chapter 24. African-American Pediatric Pain Patient
Chapter 25. Sickle Cell Disease Patient
Chapter 26. Rage Attack and Racial Slurs
Chapter 27. Use of Interpreter Phone
Chapter 28. Labeling Patients
Chapter 29. Waiting for a Miracle
Chapter 30. Patients with Mental Health History
Chapter 31. International Victim of War
Chapter 32. Pregnant Incarcerated Heroin User
Chapter 33. Offensive Tattoo

 Part III. Medical Student and Nursing Student Cases

Chapter 34. Medical Student Experiences
Chapter 35. Colored Girl Student
Chapter 36. Gay Student
Chapter 37. Jewish Student
Chapter 38. Resident to Student Barriers and Bias
Chapter 39. Nurse to Nursing Student Barriers and Bias
Chapter 40. African-American Male Aspires to Become a Doctor

Part IV. Resident Physician Cases

Chapter 41. Colored Resident
Chapter 42. Muslim Resident Cases
Chapter 43. Female Resident
Chapter 44. Female Resident Referred to as Nurse
Chapter 45. Black Lesbian Female Resident
Chapter 46. Attending to Resident: Gender Bias
Chapter 47. Resident toward Intern Barriers and Bias
Chapter 48. The Trojan Letter of Recommendation
Chapter 49. When Sisterhood Alone Just isn’t Enough

Part V. Nurses, Staff, and Advanced Practice Provider Cases

Chapter 50. Ancillary Staff to Nursing Instructor Barriers and Bias
Chapter 51. Black Nurse
Chapter 52. Black Female PA
Chapter 53. Provider with Disability “Don’t Want That ‘Robot’ Helping Me!”

Part VI. Attending Physician Cases

Chapter 54. Black Doctor
Chapter 55. Mexican Doctor
Chapter 56. Latino Doctor
Chapter 57. Jewish Doctor
Chapter 58. Muslim Doctor
Chapter 59. Foreign Doctor
Chapter 60. Race/Ethnicity Concordant Provider
Chapter 61. Female Doctor
Chapter 62. Gay Doctor
Chapter 63. Tattooed Doctor
Chapter 64. Interaction with a “Foreign Doctor”
Chapter 65. Implicit Bias Illustrated by Attending to Attending Bias and Attending to Patient Bias
Chapter 66. Attending toward Attending Barriers and Bias
Chapter 67. Pharmacist to Physician: “Are You Really a Doctor?”
Chapter 68. “Send the White Doctor in Charge”
Chapter 69. Female Doctor Referred to as Nurse

O autorze

Marcus L. Martin, MD

Vice President and Chief Officer for Diversity and Equity

Professor of Emergency Medicine

University of Virginia

Sheryl Heron, MD, MPH

Professor and Vice Chair of Administrative Affairs in the Department of Emergency Medicine

Assistant Dean for Medical Education and Student Affairs on the Grady Campus

Associate Director of Education and Training for the Center Injury Prevention and Research Center at Emory (IPRCE)

Emory University

Lisa Moreno-Walton, MD, MS, MSCR 

Professor of Clinical Emergency Medicine

Director of Research—Emergency Medicine

Director of Diversity—Emergency Medicine

Louisiana State University Health Services Center

Clinical Associate Professor of Surgery

Tulane University School of Medicine

Michelle Strickland, MPA

Research Assistant 

Office for Diversity and Equity 

University of Virginia

Blurb

This new edition focuses on bias in health care and provides a variety of case examples related to the timely topics of unconscious bias and microaggressions encountered by patients, students, attending and resident physicians, nurses, staff, and advanced practice providers in various healthcare settings. The proliferation of literature on unconscious bias and microaggressions has raised public awareness around these concerns. This case compendium discusses strategies and addresses professional responses to bias in health care and extends beyond the individual patient and healthcare provider into the communities where biased assumptions and attitudes exist. Recognizing that ethnic minorities, the elderly, the poor, and persons with Medicaid coverage utilize the emergency department at higher rates than the general population, this compendium also builds upon the case studies from the first edition to cover a broader array of underserved minority groups.Diversity and Inclusion in Quality Patient Care: Your Story/Our Story – A Case-Based Compendium, 2nd Edition is an essential resource for attending and resident physicians, nurses, staff, advanced practice providers, and students in emergency medicine, primary care, and public health.