Introduction 1Part 1: Getting Started with Diversity, Equity, and Inclusion 7Chapter 1: Understanding the Fundamentals of Diversity, Equity, and Inclusion 9Chapter 2: Exploring Key Demographic Trends that Are Redefining the Workplace 31Chapter 3: Cultivating Skills and Competencies for Leading Today's Workers 47Chapter 4: Making the Case for DEI 75Chapter 5: Hiring a Chief Diversity, Equity, and Inclusion Officer 87Part 2: Examining DEI in the Workplace 95Chapter 6: Assessing Your Organization's Culture 97Chapter 7: Exposing Common Organizational Barriers to DEI 107Chapter 8: Positioning DEI as an Organization's Strategic Priority 119Part 3: Implementing and Operationalizing DEI Across the Organization 131Chapter 9: Finding and Recruiting Diverse Talent 133Chapter 10: Developing, Coaching, Promoting, and Retaining Diverse Talent 149Chapter 11: Leading Diverse Teams for Maximum Performance 163Chapter 12: Tracking, Measuring, and Reporting the Progress of DEI Efforts 175Chapter 13: Embedding DEI in Other Key Areas of the Organization 185Chapter 14: Launching DEI Councils and Employee Resource Groups 201Part 4: Sustaining DEI in Your Organization 217Chapter 15: Understanding Implicit Bias and Its Impact in the Workplace 219Chapter 16: Moving from Unconscious Bias to Inclusive Leadership 235Chapter 17: Enhancing Cultural Competence 247Chapter 18: Cultivating a Culture of Inclusion, Equity, and Belonging 263Part 5: The Part of Tens 289Chapter 19: Ten Common Myths about Diversity and Inclusion 291Chapter 20: Ten Ways That Boards Can Influence DEI in the Organization 297Chapter 21: Ten Things Underrepresented Talent Wish Leaders Knew 303Index 311
Shirley Davis, PhD, is a seasoned HR and Diversity & Inclusion thought leader, a certified leadership coach, and veteran executive. She has been featured on NBC's Today, USA Today, National Public Radio, the Wall Street Journal, Essence magazine, Fast Company, the Washington Post, and more.