Foreword ixPreface xiiiAcknowledgments xxiiiChapter 1 Drivers of Change 1Chapter 2 Focus and Discipline 17Chapter 3 Idea Incubation 27Chapter 4 Operational Excellence 45Chapter 5 Customer-Driven Change 57Chapter 6 Strategy vs. Execution 73Chapter 7 Hire Captains, Not Kings or Queens 85Chapter 8 Integrated Ecosystems 101Chapter 9 Digital Proficiency and Innovation 125Chapter 10 Are You "Digitally Determined" or "Digitally Distraught"? 137Chapter 11 Use Case: The Smart City 159Chapter 12 Looking Ahead: Runway or Precipice? 169Chapter 13 AI: The Elephant in the Room 189Afterword 209About the Author 225Index 227
YURI AGUIAR is the Chief Innovation and Transformation Officer at a large multinational organization, where he helps identify and pursue frameworks for operational excellence while simplifying complex ones. Over his career, he has held several global technology executive positions, including volunteering on the advisory boards of DesignThinking@ Rutgers Center for Innovation Education and YearUp.org.