"As companies increasingly adopt digital-first business strategies, Digital Operating Model becomes a must read for business leaders who want to harness the power to disrupt their markets and avoid being disrupted. An insightful, practical guide to achieving digital maturity and reaping the promise of competitive advantage and exponential growth."--IAN WORDEN, MBA, MHI, Chief Product Officer, Sandata"Not only does Rajesh Sinha provide expert advice, but he also provides firsthand accounts where these mantras are already generating exponential growth for modern businesses. The lessons learned transcend industry and are valuable to any entrepreneur."--AARON PRICE, CEO, TechUnited: NJ; Founder, Propelify"The Digital Operating Model offers an excellent in-depth account of how some of today's industry leaders are harnessing the power of digital to accelerate business growth. Having worked with countless clients worldwide, Rajesh Sinha shares invaluable lessons he's learned along with his knowledge and experience in a way that makes transformation plausible, possible, and successful no matter the company or industry."--YURI AGUIAR, author of Digital (R)evolution: Strategies to Accelerate Business Transformation, and Chief Enterprise Data Officer, WPP
Preface xiAcknowledgments xvPart I The Impossible Is Possible 1Chapter 1 Your Mantra for Success 3Chapter 2 DOM in Motion 17Chapter 3 The New Normal 33Chapter 4 DOM in Motion/Small-to-Midsize Company Food Service Management: Whitsons Culinary Group61Part II Become the Disruptor 73Chapter 5 Building Your Digital Road Map 75Chapter 6 Unleashing the Power of Your Business Platform 95Chapter 7 DOM in Motion/Mid- to Large-Size Company Insurance: Crum & Forster 115Part III Don't Get Disrupted 121Chapter 8 Crisis Creates Opportunity 123Chapter 9 Outsmarting the Competition 139Chapter 10 DOM in Motion: Business Platform Success 151Part IV The Future Is Here 161Chapter 11 Maintain Your Forward Momentum 163Chapter 12 The Decades Ahead 181Epilogue 195Endnotes 199Appendix/ Rajesh Sinha: A Digital Entrepreneur's Journey 205About the Website 211Index 213
RAJESH SINHA is an entrepreneur, philanthropist, and founder and chairman of Fulcrum Group, a leading business platform and digital engineering services company that offers technology consulting to companies globally. Under Sinha's guidance, the company has transformed 100 million lives with the power of digital platforms and engineering. A recognized authority on digital transformation, he is a recipient of the Great Indian Entrepreneur Award, CEO Tech United Award, and has been a finalist for EY Entrepreneur of the Year.Everyone deserves digital tech to better their lives. All proceeds from this book will be donated to the Fulcrum Foundation, a nonprofit dedicated to "no one should be left behind on this planet."For more on the author, visit RajeshSinha.com