Chapter 1 A Brief Review - Socio-Economic Changes.- Chapter 2 Technology Challenges – Impact Assessment.- Chapter 3 The Internet – Engine for Change.- Chapter 4 E-Insurance.- Chapter 5 E-Banking.- Chapter 6 E-Trading.- Chapter 7 Cyber Crimes and Laws.- Chapter 8 General Risk Management.- Chapter 9 Cyber Risk Management.- Chapter 10 Human Resource Management.- Chapter 11 E-Marketing.- Chapter 12 Regulating Banks and Insurance Companies.- Chapter 13 The Road Ahead.
V. C. Joshi, a graduate in Economics, Cambridge U.K. worked with Bank of India and was the General Manager UK Operations. He was the director of National Insurance Academy.
His published works include Managing Indian Banks: The Challenges Ahead, E-Finance: The Future is Here, and a report for Council of World Affairs on MFIs.
The book encompasses the broad field of e-Finance and its transformation. After reviewing the developments in the economic and the technology fields, it examines how the insurance, banking, and securities trading firms are bringing about the digital revolution and adapting in the same breath to the changed socio-economic environment. Add to it, the “Rogue Elements”, the field of cyber crimes is covered on a priority basis.
The book also covers the inevitable changes in fields of HR and Marketing and the crucial role of the regulators. Looked at through the eyes of Corporate Planner, the book does provide a road map for the financial institutions (FIs).