Digital Etiquette For Dummies

ISBN-13: 9781119869801 / Angielski / Miękka / 2022 / 352 str.

Eric Butow

Spis treści

Introduction 1Part 1: Etiquette Guidelines 5Chapter 1: Defining Etiquette in the Digital Age 7Chapter 2: The Legal Ins and Outs of Etiquette 23Chapter 3: Minding Your Online Manners at Any Age 51Part 2: Social Media Etiquette 63Chapter 4: Learning the Language of Social Media 65Chapter 5: Sharing Your Thoughts in Posts and Comments 81Chapter 6: Handling Negative Comments and Reviews 101Chapter 7: Going Viral: The Good, the Bad, and the Unintended 115Chapter 8: Group Decorum 129Chapter 9: Being Likeable During Livestreaming 143Part 3: Email Courtesies 157Chapter 10: Email Best Practices That Won't Let You Down 159Chapter 11: Spam, the Law, and You 169Part 4: Virtual Meeting Manners 187Chapter 12: The Basics of Virtual Meetings 189Chapter 13: Leading a Virtual Meeting 201Chapter 14: Making an Appearance at a Virtual Meeting 215Chapter 15: Webinar and Online Event Proprieties 229Part 5: Mobile Mien 245Chapter 16: Context in Messaging and SMS 247Chapter 17: No One Wants to Hear Your Phone 257Chapter 18: When and How to Use Text Messaging SMS 269Chapter 19: Pleasant Direct Messaging 283Part 6: The Part of Tens 303Chapter 20: Ten Good Manners to Follow 305Chapter 21: Ten Bad Behaviors to Avoid 313Index 321

O autorze

Eric Butow has written 41 books and is coauthor of Instagram For Dummies and Instagram For Business For Dummies, 2nd Edition.Kendra Losee is a digital marketing consultant and professor of social media marketing.Kelly Noble Mirabella is a social media and chat marketing consultant and YouTube content creator.