List of illustrations vi Preface vii 1 What is resilience? 2 Attitude: the heart of resilience3 Attitudes that undermine resilience building 4 Making yourself more resilient 5 Strengths underpinning resilience 6 Resilience in the workplace 7 Resilience in relationships 8 Resilience in dealing with difficult people 9 Maintaining resilience10 An overview of resilience References Index