Destructive Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing

ISBN-13: 9780415989930 / Angielski / Twarda / 2009 / 424 str.

Lutgen-Sandvik, Pamela

Opis

Offers a consideration of destructive communication in organizations - including workplace bullying, racism, stress, and harassment. This book is suitable for scholars and researchers studying organizational communication, and graduate and advanced undergr

Recenzje

"Sound in scholarship and practical in focus, this compendium of articles on destructive organizational communication updates the dialogue in a comprehensive way." -CHOICE

Spis treści

List of Contributors, Preface, Introduction, PART I Various Forms of Destructive Organizational Communication, PART II Cultural and Organizational Pressures, PART III Difference and Discrimination, PART IV Technology and Teams, PART V Perspectives for Constructive Communication, Glossary, Index

O autorze

Pamela Lutgen-Sandvik, Ph.D. (Arizona State University) is an Assistant Professor in the Department of Communication and Journalism at the University of New Mexico. Her research centers on workplace bullying, employee emotional abuse, and positive organizational communication. Prior to academia, she worked as an administrator in substance abuse treatment and women’s advocacy. Beverly Davenport Sypher, Ph.D. (University of Michigan) is the Susan Bulkeley Butler Chair for Leadership Excellence and associate provost at Purdue University where she is a professor in the Department of Communication. Her research focuses on civil discourse in the workplace and outcomes associated with employees’ communication abilities and choices.