Designing and Using Organizational Surveys

ISBN-13: 9780566079757 / Angielski / Twarda / 1998 / 200 str.

Opis

Organizational surveys can be a powerful tool for measuring and improving employee commitment. But poor design and administration can all too frequently lead them to fail. This work offers a seven-step model covering the entire process, from initiation to post mortem. It explains how to devise and administer different types of survey, moving sytematically through the stages involved. Examples, specimen documentation, work sheets and case studies from a variety of organizational settings are included throughout.

Recenzje

'The many tools CW (Church and Waclawski) offer alone make this book a treasure chest ... would make an excellent text for a master's level course on this subject' Personnel Psychology, Spring 2000

Spis treści

Contents: Introduction; Step 1 Pooling Resources; Step 2 Developing a World Class Survey; Step 3 Communicating Objectives; Step 4 Administering the Survey; Step 5 Interpreting Results; Step 6 Delivering the Findings; Step 7 Learning into Action; References; Subject Index; Index of Authors Cited.

O autorze

Allan H Church holds both a master’s degree and a doctorate in organizational psychology from Columbia University. Before becoming a full-time consultant, he worked for IBM on communications measurement and corporate personnel issues. Dr Church co-teaches a course at Columbia University Teachers’ College on the application of data-based methods for organizational change. He has published more than 70 articles in academic and practitioner journals and is the editor of both The Industrial-Organizational Psychologist and the Organization Development Journal. Janine Waclawski received her BA in psychology from the State University of New York, and her MPhil and PhD from Columbia University. She has worked for IBM, for the City of New York, has published numerous articles on data-based methods for organizational change and is involved in a number of teaching programmes. Dr Waclawski is active in several professional organizations and serves on the editorial board of the Organization Development Practitioner, the Organization Development Journal and the International Journal of Organizational Analysis. Both authors are principal consultants with W Warner Burke Associates, a New York-based consultancy specializing in the design and implementation of large-scale organizational surveys.