Design Thinking in Student Affairs: A Primer

ISBN-13: 9781642670332 / Angielski / Miękka / 2021 / 250 str.

Julia Allworth; Lesley D'Souza; Gavin W. Henning

Opis

Design thinking is an innovative problem-solving framework. This introduction is the first book to apply its methodology to student affairs and, in doing so, points the way to its potentially wider value to higher education as a whole.

Recenzje

"This book presents a reimagined model of assessment with design thinking, and instantly upon seeing it, you know how needed it is in education today. Focusing upon empathy, ideation, and storytelling throughout the assessment process, the authors of this book present a human-centered approach to engage in assessment of student learning. The design thinking assessment model and key questions remind us that our works sits within a larger context, one that can be infused with equity and act as a tool for decolonizing education."

Natasha Jankowski

Former Executive Director of the National Institute for Learning Outcomes Assessment

"Design thinking can move organizations forward and find innovative solutions. This book in particular applies design thinking to student affairs and is a fantastic resource." Find Drew's full video review here.

Drew Koch

Student Services Coordinator, R. Ken Coit College of Pharmacy, University of Arizona

Spis treści

Foreword—Janet Morrison Acknowledgments Preface 1. The Case for Design Thinking in Higher Education and Student Affairs 2. Design Thinking. A Brief History 3. Design Thinking Model 4. Equity and Design Thinking 5. Designing for Organizational Change 6. Design Thinking Assessment. Application of Design Thinking to Student Affairs Assessment 7. Discussion of Challenges and Limitations 8. Pulling the PIeces Together. Alignment of Design Thinking and Student Affairs References About the Authors Index

O autorze

Julia is a leader, innovator and “intrapreneur” who specializes in design thinking, collaboration and related methodologies that strive to design with rather than for people. As the Manager, Innovation Projects at the University of Toronto, Julia leads the Innovation Hub, an on-campus consultancy that supports building better campus experiences by leading interdisciplinary teams of students through design thinking processes with partners on campus. Julia holds an MBA in Global Leadership and a BA in Psychology. She has presented her work at various higher education conferences across North America and has trained and coached hundreds of students, faculty and staff through an equity-centered design thinking process in support of projects that create wide-scale change. Learn more about Julia’s work at www.juliaallworth.com

Lesley is a higher education leader specializing in student affairs and storytelling with data. Currently, she is the Director of Strategic Storytelling & Digital Engagement in Western University’s Student Experience division. After focusing on assessment and storytelling in her two previous roles, Lesley is exploring how data-informed stories can be used to intentionally shift culture in positive directions using digital engagement and communication best practices. Lesley has held leadership roles in the Canadian Association of College & University Student Services and ACPA - College Educators International. She engages in public speaking on topics such as equity and decolonization in assessment, women in leadership, and change management. She completed her MA in College Student Personnel from Bowling Green State University in 2006. She loves gardening, music, and mothering her two little boys.

Gavin W. Henning is Professor of Higher Education at New England College in New Hampshire where he directs the Master of Science in Higher Education Administration and Doctorate of Education programs. Gavin is a past president of ACPA – College Student Educators International as well as a past president of the Council for the Advancement of Standards in Higher Education (CAS). He has over 20 years’ experience in higher education assessment and institutional research and frequently consults and presents regionally, nationally, and internationally on the topic. His scholarship includes over 90 peer-reviewed presentations and over 90 invited presentations and keynotes regarding assessment. In addition, he has published articles and books on assessment including Student Affairs Assessment: Theory and Practice with Darby Roberts that serves as the foundational text for assessment courses in many higher education graduate programs. Gavin earned his Ph.D. in Leadership and Policy Studies from the University of New Hampshire.