Data Analytics for Organisational Development: Unleashing the Potential of Your Data

ISBN-13: 9781119758334 / Angielski / Twarda / 2021 / 368 str.

Uwe H. Kaufmann; Amy B. Tan

Spis treści

Foreword Preface Introduction: Why Data Analytics is Important Chapter 1: Introduction to Data Analytics and Data Science Chapter 2: Customer Domain - Customer Analytics Chapter 3: Process Domain - Operations Analytics Chapter 4: Workforce Domain - Workforce Analytics Chapter 5: Implementing Data Analytics for Organisational Development Materials for Download Index

O autorze

Uwe H. Kaufmann, PhD, is the founder of the Centre for Organisational Effectiveness, a business advisory firm based in Singapore. He is Adjunct Senior Fellow at the Singapore University of Technology and Design and Affiliate Faculty at Singapore Management University Academy.Amy B.C. Tan is Director and Partner at the Centre for Organisational Effectiveness and Affiliate Faculty at Singapore Management University Academy. She has over 20 years of experience in strategic HR management, organisational development, succession planning, performance management, and leadership development.