Customer Service 101: Using Common Sense to Provide a Superior Customer Experience

ISBN-13: 9781477406007 / Angielski / Miękka / 2012 / 38 str.

Bob Copper

Opis

Providing a Superior Customer Service Experience is critical to the success of every self storage facility. This book discusses in detail what superior customer service is and how to provide it. Every self storage manager can greatly enhance the customer experience by using these proven and common sense techniques for delivering superior customer service.