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Customer Satisfaction in the service quality of Departmental stores

Name: Customer Satisfaction in the service quality of Departmental stores
Brand: Scholar's Press
Price: 447.90 PLN
Availability: InStock

ISBN-13: 9786202301015 / Angielski / Miękka / 2018 / 336 str.

Arockia Rajasekar

Customer Satisfaction in the service quality of Departmental stores

ISBN-13: 9786202301015 / Angielski / Miękka / 2018 / 336 str.

Arockia Rajasekar

cena 447,90
(netto: 426,57 VAT: 5%)

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The present study under the title, "Customer Satisfaction with regard to the Service Quality of Departmental Stores in Tiruchirappalli City" was undertaken with a view to understand the various factors which influence the satisfaction level of the customers regarding the service quality rendered by the departmental stores based on the five dimensions of service quality namely tangibles, reliability, responsiveness, assurance and empathy.

Kategorie:

Nauka, Ekonomia i biznes

Kategorie BISAC:

Science > General

Wydawca:

Scholar's Press

Język:

Angielski

ISBN-13:

9786202301015

Rok wydania:

2018