ISBN-13: 9788323335344 / Angielski / Twarda / 2014 / 220 str.
The quality of teaching in higher education has been debated for years, and private universities have found it increasingly difficult to provide adequate academic staff for didactic purposes. Therefore the Department of Applied Economics at the Jagiellonian University financed an international study to investigate the issues affecting universities worldwide. The study found many similar problems among the universities and discovered pro quality management restructuring demands the implementation of Total Quality Management principles.