Crossing Boundaries in Public Management and Policy: The International Experience

ISBN-13: 9780415678247 / Angielski / Twarda / 2013 / 316 str.

O'Flynn, Janine

Opis

In the 21st century governments are increasingly focusing on designing ways and means of connecting across boundaries to achieve goals. Whether issues are complex and challenging - climate change, international terrorism, intergenerational poverty- or more straightforward - provision of a single point of entry to government or delivering integrated public services - practitioners and scholars increasingly advocate the use of approaches which require connections across various boundaries, be they organizational, jurisdictional or sectorial. Governments around the world continue to experiment with various approaches but still confront barriers, leading to a general view that there is considerable promise in cross boundary working, but that this is often unfulfilled. This book explores a variety of topics in order to create a rich survey of the international experience of cross-boundary working. The book asks fundamental questions such as: What do we mean by the notion of crossing boundaries? Why has this emerged? What does cross boundary working involve? What are the critical enablers and barriers? By scrutinizing these questions, the contributing authors examine: the promise; the barriers; the enablers; the enduring tensions; and the potential solutions to cross-boundary working. As such, this will be an essential read for all those involved with public administration, management and policy.

Spis treści

Part I: Introduction and the Fundamental Questions  1. Crossing Boundaries in Public Management and Policy: An Introduction  2. Crossing Boundaries: The Fundamental Questions in Public Management and Policy  Part II: Solutions to Cross-Boundary Dilemmas?  3. The Cross-Organization Collaboration Solution?: Conditions, Roles and Dynamics in New Zealand  4. The Boundary Spanning Solution?: Crossing Boundaries in the United States  5. The Culture Solution?: Culture and Common Purpose in Australia  6. The Structure Solution?: Public Sector Mergers in the United Kingdom  7. The People and Structure Solution?: Collegial Administration in Norway  8. The Performance Target Solution?: Cross-Cutting Public Service Agreements in the United Kingdom  9. The Collaboration Solution?: Factors for Collaborative Success  10. The Soft Power Solution?: Managing without Authority  11. The Diagnostic Solution?: Gauging Readiness for Cross-Boundary Working  12. The Responsiveness Solution?: Embedding Horizontal Governance in Canada  Part III: Cases of Crossing Boundaries in Public Management and Policy  13. Children's Services: The Impact of Service Integration in England  14. Education and Employment: Stumbling across Boundaries in the Netherlands  15. Health: Overcoming Service Delivery Gaps in Austria  16. Community Safety: Partnerships across Boundaries in England  17. Airport Enclaves: Bridging Boundary Tensions between Airports and Cities  Part IV: Conclusion  17. Crossing Boundaries in Public Management and Policy: Conclusion and Future Issues

O autorze

Janine O’Flynn is Professor of Public Management at the University of Melbourne, Australia and an adjunct at The Australian and New Zealand School of Government. She examines Public Sector Reform and Relationships and recently published Rethinking Public Services: Managing with External Providers (2012, Palgrave Macmillan) with John Alford Deborah Blackman is Professor of Human Resources Management in the Faculty of Business, Government and Law and the Director of the Graduate Research Office, both at the University of Canberra, Australia. She publishes in the areas of Performance Management, Organizational Learning, Knowledge Management and Organizational Effectiveness in both the private and public sectors John Halligan is Professor of Public Administration at the ANZSOG Institute for Governance, University of Canberra, Australia. His recently published books include Public Sector Governance in Australia (2012, ANU Press) and Performance Management in the Public Sector (2010, Routledge). He is currently working on a comparative analysis of Public Management Reform in four Anglophone countries