Critical Success Factors of Offshore Software Development Projects: The Perspective of German-Speaking Companies

ISBN-13: 9783835004931 / Angielski / Miękka / 2006 / 326 str.

Martin Wiener; Prof Dr Michael Amberg

Opis

Why do projects succeed or fail? Can managers influence the outcome of a project? Are there core indicators that are extremely important in reaching targeted goals, values and - pectations? Nearly every manager responsible for a project has to deal with such questions sooner or later. This is especially the case for projects that are innovative to an organization. With the emergence of global communication technologies and driven by the desire of corporations to take advantage of the lower costs of production and skilled labor in devel- ing countries, the movement in German-speaking countries to export work offshore has - perienced a notable rise in popularity. The offshoring of information technology and software development has spawned an entire industry. Still, many offshore projects do not live up to their expectations. This book offers an enlightening and detailed analysis of the phenomenon of offshoring software development and its critical success factors. The critical success factor approach - lows management to harness the organization's resources on those issues that will make a d- ference. It will help to focus attention on major concerns and guide businesses in creating and measuring success.

Spis treści

Research Design.- Research Design.- Research Background.- State-of-the-Art of IT Outsourcing.- Management of Offshore Software Development Projects.- Critical Success Factors of Offshore Software Development Projects.- Identification of Critical Success Factors.- Analysis of Critical Success Factors.- Management of Critical Success Factors.- Conclusions.

O autorze

Dr. Martin Wiener promovierte bei Prof. Dr. Michael Amberg am Lehrstuhl für Betriebswirtschaftslehre, insbesondere Wirtschaftsinformatik III der Universität Erlangen-Nürnberg.

Blurb

In an effort to cut costs and re-focus on their core competences, an increasing number of German companies are outsourcing software projects to low-wage countries like India or Russia. However, first experiences of these companies with offshore software development have not been consistently positive.

Martin Wiener examines the critical success factors of such projects. The author develops a model that comprises 29 critical success factors which are classified into four distinct groups: internal suitability, internal management, external suitability, and external management factors. With regard to the developed model, both the implementation of an online survey and the conduction of two in-depth case studies show that the external management factors are particularly relevant for the successful implementation of an offshore software development project and that the perception of the individual critical success factors greatly depends on the company perspective.