Crisis Communication Planning and Strategies for Nonprofit Leaders

ISBN-13: 9780367706746 / Angielski / Twarda / 2022 / 160 str.

USA) Ha Brittany "Brie" (Virginia Commonwealth University

Opis

Crisis Communication Planning and Strategies for Nonprofit Leaders examines the unique position of nonprofit organizations in an intersection of providing public services and also being a part of emergency management practices.

Recenzje

Winner of Network of School of Public Policy, Affairs and Administration (NASPAA) Outstanding Scholarship of Teaching and Learning Award (2023).

"The book is a significant contribution to the field and will be a good foundation in emergency management and public administration programs at the bachelor’s and master’s levels."

RS Mann,

 

Spis treści

Foreword  1. Nonprofits and Crises  2. Crisis Communication and Management  3. Crisis Communication Theories and Strategies  4. Governance Strategies and Leadership during Crises  5. Preparing for Crisis Communication Planning  6. The Crisis Communication Plan and Strategy Development  7. Communication with Internal and External Stakeholders  8. Implementing the Crisis Communication Plan  9. Evaluation and Assessment Strategies  10. Looking Back and Moving Forward: Adapting the Crisis Communication Plan  11. Case Studies  Appendix A. Crisis Communication Planning Worksheet