ISBN-13: 9781482722222 / Angielski / Miękka / 2013 / 76 str.
A prudent aviation managers guide to CRM written by an aviation manager with more than 45 years experience. "I must say I like your CRM course very much. It is comprehensive without being tediously long and detailed. We are a single pilot operation and therefore need flexibility to emphasize aspects of CRM which are appropriate for our operation."