Crew Resource Management

ISBN-13: 9780123749468 / Angielski / Miękka / 2010 / 511 str.

Barbara Kanki

Opis

The new edition of Crew Resource Management continues to focus on CRM in the cockpit, but also emphasizes that the concepts and training applications provide generic guidance and lessons learned for a wide variety of "crews" in the aviation system as well as in the complex and high-risk operations of many non-aviation settings. Long considered the "bible" in this field, much of the basic style and structure of the previous edition of Crew Resource Management is retained in the new edition. Textbooks are often heavily supplemented with or replaced entirely by course packs in advanced courses in the aviation field, as it is essential to provide students with cutting edge information from academic researchers, government agencies (FAA), pilot associations, and technology (Boeing, ALION). This edited textbook offers ideal coverage with first-hand information from each of these perspectives. Case examples, which are particularly important given the dangers inherent in real world aviation scenarios, are liberally supplied. An image collection and test bank make this the only text on the market with ancillary support. New material includes: international and cultural aspects of CRM; design and implementation of Line-Oriented Flight Training (LOFT); airline applications beyond the cockpit; spaceflight resource management; non-aviation applications; AQP; LOSA; and special issues pertaining to low-cost airline carriers. The second edition editors offer essential breath of experience in aviation human factors from multiple perspectives (academia, government, and private enterprise) and the contributors have all been chosen as experts in their fields who represent the diversity of the research of activities and organisational experience of CRM.

• The only CRM text on the market offering an up-to-date synthesis of primary source material
• New edition thoroughly updated and revised to include major new findings, complete with discussion of the international and cultural aspects of CRM, the design and implementation of LOFT
• Instructor website with testbank and image collection
• Liberal use of case examples

Spis treści

PART 1 THE NATURE OF CRM 1. Why CRM? Empirical and Theoretical Bases of Human Factors Training 2. Teamwork and Organizational Factors 3. Crews as Groups: Their Formation and their Leadership 4. Communication and Crew Resource Management 5. Flight Crew Decision-Making 6. CRM (Non-Technical) Skills d Applications for and Beyond the Flight Deck

PART 2 CRM TRAINING APPLICATIONS 7. The Design, Delivery and Evaluation of Crew Resource Management Training 8. Line Oriented Flight Training (LOFT): The Intersection of Technical and Human Factor Crew Resource Management (CRM) Team Skills 9. Line Operations Simulation Development Tools 10. Crew Resource Management (CRM) and Line Operations Safety Audit (LOSA) 11. Crew Resource Management: Spaceflight Resource Management 12. The Migration of Crew Resource Management Training

PART 3 CRM PERSPECTIVES 13. A Regulatory Perspective 14. A Regulatory Perspective II 15. Integrating CRM into an Airline's Culture: The Air Canada Process 16. The Accident Investigator's Perspective 17. The Airlines' Perspective: Effectively Applying Crew Resource Management Principles in Today's Aviation Environment 18. Conversations on CRM from Outside the USA 19. The Military Perspective

PART 4 CONCLUSIONS 20. Airline Pilot Training Today and Tomorrow 21. The Future of CRM

O autorze

Anca, José
Joey Anca is the Human Risk Manager for Metro Trains Melbourne in Australia. Joey has a long career in aviation, having pioneered with Bob Helmreich the Cockpit Management Attitudes Questionnaire (CMAQ), when the known universe was grappling with the new-found pill of Crew Resource Management (CRM). Bob (the NASA/UT team, Joey and other aviation earthlings) took off into other safety-critical domains. Joey is a proud Filipino who has worked in a number of airlines and railways in Australasia. He lives in Melbourne, Australia and teaches Threat and Error Management (TEM) at Swinburne University of Technology. His day-job is keeping the railways in Melbourne safe.