ISBN-13: 9780749484309 / Angielski / Miękka / 2019 / 264 str.
ISBN-13: 9780749484309 / Angielski / Miękka / 2019 / 264 str.
Develop the skills to design and implement a sustainable customer loyalty improvement programme in your organization and be rewarded with increased market share, improved sales and enhanced profitability.