Introduction: Deciphering the Code: Why I Wrote This BookPart One: ContextChapter 1: Becoming a Better Leader: The BasicsChapter 2: Your Inherited Leadership LegacyChapter 3: Why Old-School Leadership Stopped WorkingPart Two: ConnectionChapter 4: Empathy: The Basis of ConnectionChapter 5: Empathy: Connection in ActionChapter 6: Building Your CredibilityPart Three: CommunicationChapter 7: The Confusing Conundrum of CommunicationChapter 8: Cracking the Communication CodePart Four: CollaborationChapter 9: Motivation: The Search for the Magic PillChapter 10: Leading by Design: The Primary NeedsChapter 11: Leading by Design: The Performance NeedsChapter 12: Creating Great Employee ExperiencesChapter 13: Making Things SimpleEpilogue: Time to LeapBibliographyAcknowledgmentsAbout the AuthorIndex
ALAIN HUNKINS is a sought-after speaker, consultant, trainer, and coach. Over his twenty-year career, he has led over 2,000 groups in 25 countries. Alain's clients include Wal-Mart, Pfizer, Citigroup, General Electric, State Farm Insurance, IBM, General Motors, and Microsoft. He has designed and facilitated seminars on numerous leadership topics, including teambuilding, conflict management, communication, peak performance, innovation, engagement, and change. Alain serves on the faculty of Duke Corporate Education and has published over 400 articles on leadership.