Courageous Leadership: The Missing Link to Creating a Lean Culture of Excellence

ISBN-13: 9781138104396 / Angielski / Twarda / 2017 / 246 str.

Sumeet Kumar

Opis

The book illustrates how the need, motivation, and the approach to implement a Transformational Change at an organization is very different as compared to an incremental or a transitional type of change.

Spis treści

Preface; Acknowledgments; Introduction ; Part 1: Create a Shared Need; Chapter 1: Understand the need for change and select the right approach; Chapter 2: Select the Framework for Change; Chapter 3: Integrate Excellence Journey into Organization’s Strategic Plan; Part 2: Shape a Vision; Chapter 4: Develop Guiding Principles and a Vision for the Excellence Journey; Chapter 5: Design the Business Excellence Model to support the Excellence Journey; Part 3: Mobilize Commitment; Chapter 6: Define roles and responsibilities of the Core Team and Value Stream Coach; Chapter 7: Develop the recruitment criteria, and select the Core Team and Value Stream Coach; Chapter 8: Organize visits to best practice organizations for leaders to ‘Go See and Learn’　; Chapter 9: Develop Hospital Report Card; Chapter 10: Develop Strategy Visual Room; Chapter 11: Develop the process to cascade the organization strategy to frontline; Chapter 12: Develop project prioritization and selection criteria; Chapter 13: Prioritize and select critical few improvement initiatives across the organization; Chapter 14: Define role and responsibilities of project teams; Capter 15: Define the Guiding Principles and Management System elements to sustain the Excellence Journey; Chapter 16: Develop a communication plan with a high degree of visual management to support branding; Chapter 17: Develop processes to celebrate experiments, and to recognize individuals and teams; Chapter 18: Develop education material and standard work to support the Excellence journey; Chapter 19: Educate Core Team and Value Stream Coach; Chapter 20: Build Knowledge Management system; Part 4: Make Change Last; Chapter 21: Define the role of performance management team to support the Excellence Journey; Chapter 22: Develop standard toll gate process to evaluate progress of improvement projects; Chapter 23: Develop a 5 year roadmap and evaluation criteria for the Excellence Journey; Chapter 24: Develop evaluation criteria for selecting test pilot area for implementation; Chapter 25: Develop individual performance metrics to build accountability; Ready-to-use Sample Templates; References

O autorze

With broad experience spanning two decades, Sumeet Kumar has been leading individuals and organizations through business and culture transformation. He has a proven track record for stimulating organic business growth, increasing revenues and profits, and decreasing overhead. Organizational excellence through strategy planning & execution, innovation, continuous quality improvement, and project management has been the focus of his partnerships with Boards, leadership and executive teams in automotive, food, chemical, paper, textile, education, and healthcare. Sumeet has expertise in optimizing systems and processes, improving flow, and developing integrated quality, risk, safety and management system frameworks that complements departmental and enterprise-wide policies. Mechanical Engineer and MBA, by qualification, he has held a number of titles that speak to his expertise in strategic systemic change, including Vice President and Business Head, Chief Strategy Officer, Director Transformation, and Quality Deployment leader among others. A certified Project Management Professional, Black Belt in Lean Six Sigma, and Master Black Belt in Innovation, he is an expert motivator who brings an infectious enthusiasm to every change initiative. In Canada, he is one of the three consultants trained to conduct the organizational culture assessment instrument (OCAI). Sumeet’s professional reputation and passion for driving positive culture change by integrating best practices and principles of Malcolm Baldrige, Shingo, Accreditation, ISO, GMP, Six Sigma, TQM, TPM, WCM, and Lean quality management into daily operations has made him a sought after speaker at national and international forums. In 2015, he founded KFI Management Consulting (www.kumarfriends.com) that provides advisory services to clients in the areas of designing and implementing Lean management system frameworks, strategy planning and execution, and building capacity to support operational and cultural transformation.