Corporate Social Responsibility for Sustainable Tourism

ISBN-13: 9780367582579 / Angielski / Miękka / 2020 / 270 str.

Xavier Font; Jennifer Lynes

Opis

This comprehensive volume considers the corporate social responsibility (CSR) of tourism and hospitality firms towards stakeholders. The authors also analyse the role of shareholders, managers, employees and consumers in the delivery of CSR. This book was originally published as a special issue of the Journal of Sustainable Tourism.

Spis treści

1. Corporate social responsibility in tourism and hospitality Xavier Font and Jennifer Lynes  2. The boundary of corporate social responsibility reporting: the case of the airline industry Kate Ringham and Samantha Miles  3. The process of sustainability reporting in international hotel groups: an analysis of stakeholder inclusiveness, materiality and responsiveness Mireia Guix, Maria Jesus Bonilla-Priego and Xavier Font  4. An assessment model of corporate social responsibility practice in the tourism industry Jeou-Shyan Horng, Hsuan Hsu and Chang-Yen Tsai  5. Internationalization and corporate social responsibility in the restaurant industry: risk perspective Soyeon Jung, Joon Ho Kim, Kyung Ho Kang and Bora Kim  6. The corporate philanthropy and legitimacy strategy of tourism firms: a community perspective Caiping Wang, Honggang Xu and Gang Li  7. Green organizational climates and employee pro-environmental behaviour in the hotel industry Piotr Zientara and Anna Zamojska  8. Customer responses to environmentally certified hotels: the moderating effect of environmental consciousness on the formation of behavioral intentions Patricia Martínez García de Leaniz, Ángel Herrero Crespo and Raquel Gómez López  9. Activating tourists’ citizenship behavior for the environment: the roles of CSR and frontline employees’ citizenship behavior for the environment Luu Trong Tuan (Tuan Luu)  10. Trade-offs between dimensions of sustainability: exploratory evidence from family firms in rural tourism regions Andreas Kallmuenzer, William Nikolakis, Mike Peters and Johanna Zanon  11. Eco-innovation for sustainable tourism transitions as a process of collaborative co-production: the case of a carbon management calculator for the Dutch travel industry Harald Buijtendijk, Juultje Blom, Jorine Vermeer and René van der Duim  12. Influential factors in water planning for sustainable tourism destinations Mar Vila, Arayeh Afsordegan, Nuria Agell, Mónica Sánchez and Gerard Costa  13. All aboard! Strategies for engaging guests in corporate responsibility programmes Gianna Moscardo and Karen Hughes  14. Trust as mediator of corporate social responsibility, image and loyalty in the hotel sector Beatriz Palacios-Florencio, Julio García del Junco, Mario Castellanos-Verdugo and Isabel María Rosa-Díaz

O autorze

Xavier Font is Professor of Sustainability Marketing at the University of Surrey, UK. His research focuses on understanding reasons for pro-sustainability behaviour and market-based mechanisms to encourage sustainable production and consumption.

Jennifer Lynes is Associate Professor and Director of Canada’s leading undergraduate program in environment and business at the University of Waterloo, Canada. Her research focuses on the intersection of sustainability and marketing, particularly with respect to the live music industry.