Introduction; 1. What is corporate social responsibility (CSR)?: Scope, issues and definitional clarity; 2. Why would business firms engage in CSR? Motives and drivers; 3. How to implement CSR? Practices, procedures and the role of internal change agents; 4. The dark side of CSR: greenwashing and other forms of corporate social irresponsibility (CSiR); 5. Looking ahead: setting the CSR agenda for the next decade.