ISBN-13: 9780198290223 / Angielski / Twarda / 1997 / 192 str.
Sweeping changes have taken place in many parts of the world in the provision and organization of health care, welfare, and other "public" services. The UK's National Health Service (NHS) has been a prime example of this. This book presents a detailed analysis of these changes, focusing in particular on the management and organization, and strengths and weaknesses of the "contract" culture.