ISBN-13: 9781847669186 / Angielski / Miękka / 2013 / 440 str.
This is an authoritative working guide to the UK's consumer insurance law. It takes the form of a multi-authored handbook explaining the reforms brought about by the UK's Consumer Insurance (Disclosure and Representations) Bill 2012 and the impact of these reforms on consumer insurance law. Contents includes: commentary on current consumer insurance law * the role and operation of self-regulatory codes and treating customers fairly * the Financial Services Authority (FSA): how the rules, guidance, the Treating Customers Fairly principle, etc. operate * the Financial Ombudsman Service, its role, and effect of decisions * previous initiatives for reform and why they failed * the Law Commissions' new proposals * the consumer perspective * preparing for change: a guide for regulated firms * looking forward: what's next on the reform agenda?