ISBN-13: 9781439228579 / Angielski / Miękka / 2009 / 184 str.
ISBN-13: 9781439228579 / Angielski / Miękka / 2009 / 184 str.
Win more business through understanding your customer's escalating expectations for the way you approach and deal with them. The emerging global age is establishing new rules for goods, services and relationships. In the marketplace, buyers are expecting authenticity of you and your selling practices, adding a new dimension to your standard sales processes and techniques.