Consultancy, Organizational Development and Change: A Practical Guide to Delivering Value

ISBN-13: 9780749478636 / Angielski / Miękka / 2017 / 328 str.

Julie Hodges

Opis

Organizations are increasingly investing in consulting capabilities to understand what changes they need to make to keep up the pace with the competition and future-proof their business. Consultancy, Organizational Development and Change is a guide for students and internal and external consultants needing to develop the necessary skills to consult in organizational settings where there is a great deal of complexity. It tackles the issues posing the greatest threat to the success of the change programme, including how to adapt to rapidly shifting needs, deal with the emotional and ethical issues that arise and ensure that the managers take full ownership for the change so that 'business as usual' is established.Complete with case studies from the 'Big Four' consultancy groups as well as boutique firms, Consultancy, Organizational Development and Change shows how to identify and execute interventions in a variety of organizational settings to deliver value. It provides guidance on how to develop a value proposition; define, write and present the business case for the proposed interventions; establish credibility and report on the results.

Recenzje

"Hodges provides a comprehensive and considered overview of both the consultancy and change management literature, while offering up a clearly charted path for the reader to follow in solving complex organisational issues." Olivier Bastien, Consultant, Digital Marketing & Strategy, L'Oréal Canada

Spis treści

• Section - ONE: The Context of Consulting;
• • Chapter - 01: The Nature and Value of Consulting;
  • Chapter - 02: Roles and Responsibilities of Consulting;
• Section - TWO: The Consulting Cycle;
• • Chapter - 03: Preparation and Contracting;
  • Chapter - 04: Diagnosing the Need and Readiness for Change;
  • Chapter - 05: Designing and Delivering Interventions;
  • Chapter - 06: Transition;
• Section - THREE: Consulting Capabilities;
• • Chapter - 07: Building Capabilities for Consulting;
  • Chapter - 08: Becoming a Consultant;
  • Chapter - 09: The Shadow Side of Consultancy;
  • Chapter - 10: Conclusions and Reflections

O autorze

Professor Julie Hodges is a leading expert on change in organizations, particularly the role and impact of people during transformations. Before entering the academic world Julie worked as a business consultant for over 20 years in several profit and non-profit organizations, including PwC. At PwC Julie was responsible for organizational change and management development in a number of FTSE 100 companies. Julie has also worked with Vertex where she set up and led a commercial consultancy team. Her first role was with the British Council where she was the Development Consultant for East Asia.

Julie has published in a number of international journals on change in organisations. She is the author of several books including 'Consultancy, Organizational Development and Change', and ' Managing and Leading People through Change' (Kogan Page). Julie is an Academic Fellow of the ICMCI (International Council of Management Consulting Institutes), a Principal Fellow of the Higher Education Academy, and a Senior Fellow of the Foundation for Management Education (FME). She is also a member of the editorial board of the 'Management Consulting' journal.