Conflict Management and Intercultural Communication: The Art of Intercultural Harmony

ISBN-13: 9781032181233 / Angielski / Twarda / 2022 / 400 str.

Dai, Xiaodong

Opis

In this expanded second edition, Dai and Chen explore the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues. Covering major theoretical perspectives, it is a crucial reference for teachers, students, researchers, and practitioners alike.

Spis treści

Section One: Perspectives on Intercultural Conflict Management and Harmony Building 1. Moving from Conflict to Harmony: The Role of Dialogue in Bridging Differences 2. A Dialogic Approach to Intercultural Conflict Management and Harmonious Relationships: Dialogue, Ethics and Culture 3. Constituting Intercultural Harmony by Design Thinking: Conflict Management in, for, and about Diversity and Inclusion Work 4. The Development of Interculturality and the Management of Intercultural Conflict 5. Transforming Conflict through Communication and Commonground 6. Conflict Face-Negotiation Theory: Tracking Its Evolutionary Journey 7. The Art and Discipline of Nonviolence: An Intercultural Praxis Approach to Conflict in the Neoliberal Global Context 8. Multicultural Identity and Conflict Communication Competence in the 21st Century 9. De-Westernizing the Conflict Management Model: Is "Avoidance" Really that Bad? 10. The Yin and Yang of Conflict Management and Resolution: A Chinese Perspective 11. A Chinese Model of Constructive Conflict Management 12. Intercultural Competence and Harmonious Intercultural Relations: Interdisciplinary Perspectives and Insights Section Two: Intercultural Conflict Management and Harmony Building in Contexts 13. The Discursive Construction of Identities and Conflict Management Strategies in Parent-Child Conflict Narratives Written by Chinese University Students 14. No Intergenerational Conflict: Older Adults’ Reports of Communication Characteristics in American Family and Nonfamily Intergenerational Relationships 15. Intercultural Communication Management Professionals in the Japanese Linguistic and Cultural Environment 16. Conflicts in an International Business Context: A Theoretical Analysis of Interpersonal (Pseudo) Conflicts 17. Intercultural Conflicts in Transnational Mergers and Acquisitions: The Case of a Failed Deal 18. Leveraging Differences: Perceived Complementarity as a Synergy Potential in Sino-German Cooperation 19. Intercultural Challenges in Multinational Corporations 20. Understanding Intercultural Conflict in the Virtual Space: Characteristics, Approaches, and Management Styles