Conflict Coaching Fundamentals: Working With Conflict Stories

ISBN-13: 9780367651442 / Angielski / Miękka / 2021 / 168 str.

Samantha Hardy

Opis

This book provides an accessible framework for understanding why people tell their conflict stories the way they do, and how to help them move away from conflict stories that prevent them from understanding and responding to conflict in an effective way.

Spis treści

Introduction  PART I: Conflict Stories  1. Conflict stories, narratives and genre  2. Melodrama  3. The melodramatic conflict narrative  4. Melodramatic victims  5. Melodramatic villains  6. Why is the melodramatic conflict narrative problematic?  7. Tragedy – the alternative conflict story  8. The shift from melodrama to tragedy  PART II: Conflict Coaching to Support Story Development  9. Coaching to facilitate the shift  10. Simple to complex  11. Certain to uncertain  12. Passive to active  13. Dependence to agency  14. Past to future  15. Suffering to learning  16. The REAL Conflict Coaching SystemTM

O autorze

Samantha Hardy PhD has over 25 years’ international experience practicing and teaching conflict management. She is the lead trainer at CCIAcademy.com and the founder of the REAL Conflict Coaching System.™ She provides conflict and leadership coaching and training face-to-face and online. In 2021, Samantha was presented with the Australian Resolution Institute Award for Service to Dispute Resolution for her outstanding contribution/practice in dispute resolution.