Computerisation of an information service: the case of AXA-Assurance

ISBN-13: 9786204275789 / Angielski / Miękka / 68 str.

Lazare Tagro

Opis

This study addresses the different strategic stages of the computerisation of an information service. Its conception is based on the fact that it proposes an inventory of the current situation of certain information services while highlighting the responses that could be made. Thus, this dissertation focuses on the methodology and analysis of the needs of both the service manager and the users, the main functions of an information service, the quality of the services offered to users, and the technical and practical aspects of drawing up a specification.

O autorze

Tagro, LazareLazare Tagro holds a Professional Master's degree with about ten (10) years of experience in the field of document management. After several years in the service of companies, he is currently project manager for the establishment of an archive service at UNICEF Chad. His advice on archives is the result of research.