Introduction: How a Flood in Johnstown, Pennsylvania Inspired Computational Leadership viiPart I Learning About Computational Leadership 1Chapter 1 Developing the Roberto Clementes of Leadership 3Featuring a Leadership Development Q&A with IBMChapter 2 Releasing the DEI Talent River 21Featuring a Diversity, Equity, and Inclusion Q&A with JPMorgan ChaseChapter 3 Breaking the Death-by-Meetings Curse and Other Engagement Killers 37Featuring an Employee Engagement Q&A with Merck & Co.Chapter 4 Mastering the Bubbles and Tightropes of Sustainability 57Featuring a Sustainability Q&A with Tony's ChocolonelyChapter 5 Leading Through Crisis, Crisis, and More Crisis 75Featuring a Crisis Leadership Q&A with MicrosoftChapter 6 Cultivating Healthy Growth with Healthy People 97Featuring an Employee Health and Well-Being Q&A with WebMDPart II Being About Computational Leadership 117Chapter 7 Becoming a Digital Golf Pro and Growing Digital Trees 119Four Questions for Selecting a CLS Advisor 120Two Systemic Factors for Growing Your Organization 124Pairing Systemic Needs with Digital Trends 131Building CLS Teams 135Chapter 8 Navigating the 4 Cs of Digital Transformation 137Making (Systemic) Goals Concrete and Actionable 137The Confirm Step 141The Collect Step 147The Construct Step 153The Convey Step 157Conclusion: Spider-Man and Your Post-Digital Future 161Learning from Interconnected Knowledge 162Boldly Going Where No Leader Has Gone Before 164Concluding Thoughts 166Notes 169Acknowledgments 203Index 205
BRIAN R. SPISAK, PHD, is a Research Associate at Harvard's National Preparedness Leadership Initiative. He focuses on what it takes to successfully lead transformation, as well as the emerging synthesis of artificial intelligence and leadership. He is also a trusted leadership advisor, consultant, and the co-founder of HSC Analytics.