Complexity and the Public Sector

ISBN-13: 9780367569204 / Angielski / Miękka / 2022 / 260 str.

Chris Mowles; Karen Norman

Opis

This book explores some of the tensions which arise in institutions where New Public Management methods prevail, introduces different ways of thinking about the task of managing for public good, and offers a radical challenge to the dominant assumptions regarding professional communities of practice.

Spis treści

1. The Complexity of Managing in the Public Sector: Introduction ; 2. Calls to Interprofessionalism and ‘Best’ Practice in Healthcare Distract Attention from Everyday Experience: Practical Implication for Leaders and Practice Consultants; 3. The Double Bind of Metrics; 4. Working with Difference: The Emergence of Prejudice When Integrating Care in the National Health Service (NHS); 5. Trust, Metrics and Complexity in Meaning-Making; 6. Corporate Social Responsibility (CSR) in the UK University: From Idealism to Pragmatism; 7. Reflections on How Differing Values and Power Relationships Impact on the Local Implementation of Central Policy Directives in the UK National Health Service; 8. Reworking Meaning through Process Consultancy Interventions; 9. Complexity and the Public Sector: Key Themes