Complaints, Controversies and Grievances in Medicine: Historical and Social Science Perspectives

ISBN-13: 9780367341404 / Angielski / Miękka / 2019 / 282 str.

Jonathan Reinarz; Rebecca Wynter

Opis

As expressions of dissatisfaction, disquiet and failings in service provision, past complaining is a vital antidote to progressive histories of health care. This multidisciplinary book uses a critical humanities and social science perspective to explore what has happened historically when medicine generated complaints.

Spis treści

Introduction: Towards a History of Complaining About Medicine  Part 1: Professionals  1. A Culture of Complaint: Psychiatry and its Critics  2. Complaining about Therapy Cultures  3. "A Little Learning is a Dangerous Thing": Nineteenth-Century British Medical Missions and the Politics of Professionalisation, c. 1880-1910  Part 2: Politics  4. Paying the Piper and Calling the Tune?: Complaints against Doctors in Workers’ Medical Schemes in the South Wales Coalfield  5. From Claims to Rights: Patient Complaints and the Evolution of a Mutual Aid Society  6. "The Shape of the Iceberg": Doctors and Neglect Under the New Poor Law  Part 3: Patients  7. Complaining against Medical Practice and Practitioners: The Patient View, 1830s-1900  8. Complaining in the Age of Consumption: Patients, Consumers or Citizens?  9. Complaining about Typhoid in 1930s Britain  Part 4: Public Relations  10. Sites of Complaint and Complaining: Fever and Smallpox Hospitals in late-Victorian London  11. No Defence? Perceptions about Doctors Accused of Killing a Patient (1957-2009)  12. Looking Back to Bolitho and on to Bristol: Lessons from the 1990s  Afterword: Going Public: The Act of Complaining